July 2007
39 posts
Hello...
“The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.”
Anomaly - Owning the Ad
Setting innovation free of the networks...
“If the iPhone becomes a hit, then, it could wind up loosening the carriers’ stranglehold on innovation. Maybe phone makers’ imaginations will at last be unleashed, and a thousand iPhone-like breakthroughs might bloom.”
Are U.S. Cellphone Carriers Calcified? - New York Times Blog
Price and Product features vs. Service
This says it all really - check the little animated price vs features widget. Amazing commidificationifier!
Example Search: Retrevo - Samsung LN-S4696D
“I’m a user and I’m proud of it.”
– Long Live The User -TechCrunch
Creepy →
I had this idea! →
What if go live →
Service Design Thesis →
Stefan Moritz’s Thesis on Service Design. Heavy going, but an interesting (if out of date) overview of the field.
How long is a jiffy (exactly)? →
50 years of Helvetica →
Brilliant BMW sponsored ethnographic insights
“Carmaker BMW has published the results of a UK-based study into the way people behave and feel while travelling in cars, both as drivers and passengers. The findings come in a report called “The Secret Life of Cars and What They Reveal About Us”, which was commissioned to help BMW understand drivers’ current and future needs.”
dezeen » Blog Archive » The Secret Life of cars...
BusinessWeek on Nokia - No iPhone but...
“We are about to report our billionth customer, so we must be doing something right,” says Anssi Vanjoki, a Nokia executive committee member responsible for multimedia devices.”
Why Nokia Is Leaving Moto in the Dust
Hmm... Nokia Acquires Media Sharing Startup Twango →
Designing for services glossary update!
“Planned outputs of this project studying service design is a ‘vocabulary’ (or glossary, or primer). Unlike many existing glossaries which serve to communicate key concepts in a field of knowledge, this one aims to draw from all the bodies of knowledge involved in this project - from design as well as social sciences.”
Designing for Services: Vocabularies across...
Games on Boxes and Arrows
“I’m a passionate proponent of ethnographic field studies and other ways of gaining human-centered insight. At the end of the day, that work needs to dovetail with organizational realities and requirements — and understanding business vision and drivers is where we often use design games.
In this article, I’m going to talk about four things: why we use games, core game principles, how to...
“Is poverty tourism—”poorism,” they call it—exploration or...”
– Next Stop, Squalor
Designer as facilitator
Even the best design teams, methods, architecture and tools are no match for a project beset with political infighting, divided priorities or unfocused goals. To truly make an impact, product teams need to have business buy-in and a shared understanding of the project’s direction. Often, it’s up to designers to smooth the way and facilitate this consensus.
adaptive path »...
Quick, hide those stupid ideas, the name inspector...
“This is the first post is a series that will focus on an issue that’s more slippery but also more fundamental: how the intrinsic meaning of a name (if there is one) relates to the company, product, or service that the name stands for.”
Link
Top 10 Worst Web App Names →
Customer Experience is the new frontier...
Companies today need a CX innovation strategy that will allow them to create, communicate, and capture value through all “customer interactions”.
Link
Treehugger's excellent archive of Product Service...
I’ve been searching for a term to describe this for a while - The ‘product service system’ such as an iPod etc. PSS doesn’t quite cut it for me yet, but this is an excellent list of whatever it is that has no name…
TreeHugger: product service system Archives
"Faceted Feature Analysis" from Boxes and Arrows
“This article explains a process called “Faceted Feature Analysis.” It’s an exercise that I’ve been using for nearly 8 years on projects both large and small. The facets refer to three characterizing facets in any project: business value, ease of implementation, and user value. Faceted Feature Analysis also uses three constraints that govern every project: cost, time, and quality. By...
Embracing complexity in design website
“Embracing Complexity in Design is a unique research programme with the objective of understanding the part played by complexity science in design, and increasingly the potential for design to play a major role in the emerging science of complex systems. The previous Designing for the 21st Century cluster established four areas in which design and complexity interact:
* many designed...
Designing for services project
“In this research project, the four pairs (each pair comprising a service design consultancy and an enterprise based on an emerging science or technology) have now started working together. Together they determine how to use the six days’ consultancy which the project funding is covering for the service designers to work with the enterprise. It is they who determine what they are...
Vast innovation and design resource →
Blog I stumbled upon with loads of links and presentations - seems like it might be a list of outputs etc from a university class.
More iPhone stuff
Capturing the mass market is the challenge for high technology companies. Making compelling, relevant experiences for people that ‘don’t care’ about technology is the product strategy holy grail, and, sigh, iPhone’s done it. As Mike Davidson points out: iPhone is “a testament to how Apple has once again — actually, no — for the first time ever — captured the...
The history of the button (blog)
Great Interaction design blog “tracing the history of interaction design through the history of the button, from flashlights to websites and beyond.”
Link
Visual thinking art
A lovely site “dedicated to ideas, images, discussion and commentary related to visual thinking school and visual thinking projects.”
Visual Thinking Art
Here's what I should have done
Summary:
To demonstrate world-class expertise, avoid quickly written, shallow postings. Instead, invest your time in thorough, value-added content that attracts paying customers. link
Idea
Neat vodka in a can.
Hilarious!
Check these crazy loons out in Spitalfields over... →
Core77 gets confused...
“The pace of change has not slowed in the noughties, but what makes it more head-spinning is that the changes are less tangible and more multidimensional. How do we make sense of the rise of design strategy, user-centred methods, celebrity designers, design-art, structural packaging and service design? How do we deal with the challenges of the sustainability agenda, off-shoring and the...
Interesting buisnessweek article on John Thackera
Business leaders complain that designers don’t have any idea what it takes to run a successful company; designers promptly counter that those same leaders don’t have a clue how to commission or champion the design process.
Link
the average home - interesting new distributed... →