Thoughts on emergent design practice, with an emphasis on service design, as well as other interesting stuff. If you have interesting stuff, please send it to me!
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Mar 20
Feb 19
Choosenick is moving home...
Onwards, upwards and increasingly lightweight and integrated is the dorky cry!
I’m in the process of moving the blog over to the main choosenick url on the excellent Chyrp blogging/tumblogging platform. Watch out for more writing and design content (soon, I promise!)… I’ll post another (final) update here once I’ve sorted out the last bits and bobs such as the rss feed and so forth. In addition, I’ll need to create my own theme, which will take a while too… Nonetheless, it’ll be worth it to tidy things up and get everything into one place.
Thanks Tumblr, you’ve been great, and I’ll miss your brilliant archive and mobile features. I’ll keep my new post-it blog going through Davidville’s little beauty though, so its not totally goodbye! Can’t say I’ll miss the very heavy duty EE too much (which was powering the old choosenick), although you were my first CMS so I guess that stands for something.
“ We enjoy novelty that we understand
Feb 18
More Geoff - Taking innovation in the public sector seriously
More Geoff! I’ve been reading a printed copy of this:
Ready or not? Taking innovation in the public sector seriously
“The public sector is often poor at innovation from within, and poor at learning from outside. It contains many innovative people but isn’t good at harnessing their talents and imagination.”
It’s excellent, download it now. A review is likely to come here when I get some time… Still working on the complete overhaul/integration of my site/blog into Chyrp though so it may be a few weeks!
Towards a Science of Service Systems. (pdf download)
“The service sector accounts for most of the world’s economic activity, but it’s the least studied part of the economy. A service system comprises people and technologies that adaptively compute and adjust to a system’s changing value of knowledge. A science of service systems could provide theory and practice around service innovation.”
“ We believe that the time is ripe for a radical change to how we do service and how we think about it. We lack any institutions truly committed to service – to understanding it, promoting it, cultivating it. Hence the proposal for a Service Campus to act as a change agent across the public and private sectors.
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The ever effusive polymath Geoff Mulgan outlines an exciting proposal… The Young Foundation are fascinating - a friend of mine just started an internship there - so I’ll kep an eye on this project.
Feb 14
Feb 13
Daily Post-it
I just set up DailyPost-it - but then I checked and it seems someone has beaten me to it. Nonetheless, I’ll persist for now. My Post-its will be different in that they will all be real Post-its used in the studio, and will all be united in their banality. Let’s see how it goes…
Post it of the day
Feb 09
Service Design Network
The Service Design Network has had a substantial facelift and rebrand.
They’ve got a really interesting download (pdf) of the ‘Service Innovation and Design Journal’. There’s other articles and projects available for review too, including these from Birgit Marger in Cologne (but why can’t you download the document!?)
I’ve always liked Prof. Marger’s concept of service generally suffering from lack of ‘form’ - hence the need for service design.
Feb 07
Shelly Evenson on Service System Frameworks - “The frameworks that conciously connect service touchpoints.” At the Design Research Conference.
Feb 06
» Roger Martin's Publications
Lots of great publications by business/design guru Roger Martin - “today’s business people don’t
need to understand designers better, they need to
become designers.” This one is particulalry good.
need to understand designers better, they need to
become designers.” This one is particulalry good.
